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(05)  Pasticceria GiottoFood & beverage · Pastry

Every channel, one customer journey

  • Customer data platform
  • Omnichannel journeys
  • E-commerce
  • Corporate gifting
  • Occasion-based triggers
  • Behavioural automation
  • Creative production
  • Retention and reactivation
  • Revenue attribution
(01)The case

One of the world's finest Panettone, made inside Padova's prison by master pastry chefs working alongside inmates, and praised by the New York Times. It sells through e-commerce, corporate gifting, its own stores and resellers. We designed, built and run one system across every channel: a single customer data platform, communication timed to each customer's occasions and purchase patterns, and journeys that take people from first discovery to reorder, with every touchpoint measured on sales.

The company
A world-class Panettone made inside Padova's prison.
The goal
Grow sales worldwide, in every channel.
The system we built
Every customer journey on one customer data platform: e-commerce, corporate gifting, stores and resellers.
(02)Go deeper

Go through the Pasticceria Giotto system with our team

Leave your details. One of our team will walk you through what we built, how it works and what it produced, and answer your questions.

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